Sign-in failures on the dashboard

Updates

1. Resolved

   Sep 17, 16:39 UTC

   Error rates have been at baseline for 15 minutes. Resolved.

2. Monitoring

   Sep 17, 16:23 UTC

   Sign-ins are succeeding again. We're watching error rates while the pool settles.

3. Identified

   Sep 17, 16:13 UTC

   The session store in US East hit its connection limit after a traffic spike. We're raising the limit and recycling the pool.

4. Investigating

   Sep 17, 16:04 UTC

   Some customers can't sign in to the dashboard and see a "session expired" error right after entering their password. API keys and existing sessions keep working.